- Unfortunately, we don’t offer online exchanges, but you always have the option of placing a new order to get the right item.
- It’s easy to return any item you don’t want to keep. Click on 'How do I return something?' if you want to read more about the process.
- As soon as we’ve received the item, we‘ll be sure to refund you the amount in question. According to legal requirements, you must return an item within 14 days of receipt, but as an added-value service, we offer you 100 days online.
If you return the goods using our return label, you will be charged an amount of 3.49 GBP, which will be deducted from your refund. We charge the costs of returning per order returned to us. You are responsible for the return of the item(s).